September 2009
7 posts
3 tags
3 tags
“I would spend as little time as possible on the planning and focus instead of...”
– Making Versus Planning - Fred Wilson Dot VC
The Small Business Web →
The Small Business Web is a movement to bring together like-minded, customer-obsessed software companies to integrate our respective products and make life easier for small businesses.
“Customer support is tactical, a cost-center, and the clean-up-kids at the...”
– How Customer Support Organizations Must Evolve « Web Strategy by Jeremiah Owyang
